Frequently Asked Questions

Everything you need to know about CTR's Workshop

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, subject to stock availability.

How do I know which size to choose?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your garments ethically produced?

Yes, at CTR's Workshop, we prioritize sustainable sourcing and partner only with manufacturers who adhere to fair labor practices and environmental standards.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.